From the call-out to the invoice. One report.
Times, injury, treatment, handover — filled in on the slope, even without signal.
No credit card. Your trial starts when your season starts — winter or summer.
The paper form is gone
In March someone asks for the report from January. It is in a folder somewhere, if it still exists at all.
Nobody can read the name
Handwriting in gloves, in falling snow. No name and no address means no invoice.
The ambulance crew knows nothing
What was done gets handed over by word of mouth. In the noise, in an accent, under time pressure.
From live operations
0
incidents documented since December 2025 — in winter and in summer operations
0 documents
from a single entry: incident report and invoice. Nobody types the data in a second time.
0 languages
for the report and the disclaimer — in the casualty’s language, not yours.
Three things that have to be right
When the call-out ends, what counts is what was written down
The handover
The ambulance crew knows what you did before they arrive. Times, injury, treatment given and the handover — in writing, legible, independent of accents and radio quality.
The invoice
No call-out goes unbilled. The report becomes the evidence for the insurer and the invoice itself — no retyping, no phone calls about someone’s handwriting.
Your defence
When a solicitor calls in March, you have the report from January. Every change is logged, the call-out is traceable and you can find it in two clicks.
Works without signal
The call-out is recorded where it happens
Photos, GPS position and signatures stay on the device until there is a connection again, then they sync. Large fields, few inputs, usable with gloves on. Once synced, no patient data stays on the device.
Winter and summer
Summer is no longer a side show
A fall on the piste, a fall on the trail, a mountain cart, a walker with a broken ankle — the sequence is the same: secure, treat, transport, hand over, invoice. In one Tyrolean resort PisteGo has been running since December without a break, in winter and in summer, without anyone switching systems.
That is why we charge per year and not per season. You do not pay twice because your area is open twelve months.
Why it matters legally
Rarely written into law. In a dispute, your only evidence.
In most Alpine countries slope rescue is not spelled out in a single statute. It follows from the operator’s duty of care and from the transport contract with the guest — which is exactly why the documentation carries the weight. If the treatment, the times or the handover are contested months later, the report is what you have. Insurers ask for it, and so do lawyers.
The legal framework differs by country. We are happy to go through yours with you.
What the report contains
- Time of the call-out and time of arrival on scene
- Casualty, home address, accommodation, insurance
- Location with GPS and rescue point
- Airway, breathing, circulation, consciousness, vital signs
- Injured body regions and suspected diagnosis
- Wound care, immobilisation, special measures
- Transport and handover
- Signed disclaimer, in the casualty’s language
- Equipment: skis, snowboard, sledge, bike, mountain cart, on foot
- Photos and documents belonging to the call-out
Pricing
One annual price for the whole team
We do not charge per user. Your crew is made up of seasonal staff and volunteers, and all of them need access — otherwise the data from the hill never reaches the system.
Annual Licence Basic
Small and mid-sized areas
€1,490 / year
or €249 per month · excl. VAT
- Up to 150 call-outs per year
- 5 devices
- Incident report and disclaimer as PDF
- Photos, GPS and signature on the device
- Works without signal
- Support in English and German
Annual Licence Pro
From roughly 30 km of pistes
€3,900 / year
or €590 per month · excl. VAT
- Unlimited call-outs and devices
- Invoicing straight from the report
- Disclaimer in the casualty’s language
- Export and end-of-year figures
- Everything in Annual Licence Basic
Enterprise
Several areas in one group
On request
- Several areas under one account
- Your own form fields
- SSO and API
- Billing by invoice
- SLA and a named contact
At 150 call-outs a year, Annual Licence Basic costs around €10 per call-out. One call-out you cannot invoice because the name on the paper form was illegible costs you more than that.
For customers in Switzerland we invoice in francs: CHF 1,490 and CHF 3,900 per year. Payment by card, SEPA direct debit or bank transfer. Businesses with a valid VAT ID are invoiced without Austrian VAT (reverse charge). Reading and exporting your data stays possible after the subscription ends.
What happens next
Three steps from the form to your first call-out
You send the form
Four fields, no credit card, no commitment.
We call within 24 hours
We set your account up together, so your pistes, rescue points and tariff are right from day one.
Your crew documents the first call-out
With test data first, then live. The trial starts when your season starts.
Common questions
What we get asked most often on the phone
Do we need to buy devices?
No. PisteGo runs on the phones and tablets you already have. Once a report has synced, no patient data stays on the device.
How long does setup take?
You send the form, we set your account up within 24 hours and walk you through it. No change to how you operate, no installation on site.
We already have a system. Why switch?
You may well not need to. Our question is a different one: how long does it take you from the call-out to a paid invoice — including when the casualty is from Hamburg or Utrecht? If you have a good answer to that, you do not need us.
Does it cover summer operations?
Yes. The sequence is the same whether the fall happens on the piste, in the bike park, on the mountain cart track or while walking: secure, treat, transport, hand over, invoice.
What happens to our data if we stop?
Reading and exporting stay possible even after the subscription ends. It is your documentation and you can download all of it at any time.
Is the trial really without a credit card?
Yes. And it starts when your season starts, not on the day you sign up — December for a ski area, spring for a bike park.
Who is behind PisteGo?
PisteGo is part of FerdiGo, a system for running lift companies, workshops and rental operations. The incident documentation was built together with the ski patrol of a Tyrolean resort.
Request access
30-day trial, no credit card
We set your account up by hand and go through it with you, so your area’s master data is right from the start.